Quality Policy

Wings Tours & Travels providing a wide range of customized travel services to B2B & B2C customers. We committed to enhance our service quality through:

• Provide services with the highest quality standards and reliable quality service, which allow us to meet the satisfaction of our clients.

• Provide the necessary resources for the optimal organisation and operation to improve the quality of service.

• Setting measurable objectives drawn from the frame work of this policy at relevant functions within the company.

• Has adopted the Quality Management System (QMS) in accordance with ISO 9001:2015 International Standard, which allow us to assess risk & opportunities and promoting continual improvement.

• Invest in the continuous training and motivation to our team, seeking their proactive participation in the cultural change towards a quality management of excellence.

• Ensure unrestricted innovation towards responding positively to changing circumstances and increasingly anticipating future changes.

• Constantly reviews and improves the characteristics of its services, where possible, as well as the effectiveness of its procedures.

• Ensuring availability, understanding and implementation of this policy within the company.

This policy was endorsed by the Founder of Wings Tours & Travels, Visakhapatnam on 01^st of December 2022 and will be communicated throughout the organisation and to all interested parties.